At Oral-B, we are dedicated to ensuring you have an exceptional experience with our products.
If your Oral-B iO Series 2 electric toothbrush is not charging properly we would like to offer you a replacement.
What Do I Do?
Please follow this process only if you have an issue with your iO2.
iO2 comes up with below characteristics:
To get a replacement,
Complete the replacement form.
Send your toothbrush without your brush head and charger.
If you need help with a different Oral-B brush, please visit:
Any questions? We are here to help you!
If you have any questions or need assistance with the form, please don’t hesitate to contact our Consumer Care team at 1-800-566-7252, available Monday through Friday from 9:00 a.m. to 6:00 p.m. EST.
